PRIVACY POLICY

This Privacy Policy describes how www.rfc-global.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. 

We use your personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers. 

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:Your consent; 

  • The performance of the contract between you and the Site; 
  • Compliance with our legal obligations; 
  • To protect your vital interests; 
  • To perform a task carried out in the public interest; 
  • For our legitimate interests, which do not override your fundamental rights and freedoms. 

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below. 

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you. 

We do engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. 

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. 

Services that include elements of automated decision-making include: 

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours. 
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days. 

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. 

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at rfc@rfc-global.com.